Selective quote follow-up for job shops
Most shops don’t lose the job at the quote.
They lose it in the silence after.
You quote it. They go quiet. Nothing happens — unless you say it’s worth chasing. You mark which quotes get follow-up. We run day 3, 7, 14, and 30 on those, in your voice. Bad-fit quotes stay dead on purpose. Status lands in the email you already open — not a new login.
Your second shift doesn’t go home at five.
Send last year’s quotes you’d still take. Nothing unless work comes back.
Built in 2–3 weeks Nothing for you to log into 60-day guarantee
Average age of a quote before anyone thinks to follow up — if they follow up at all.
Second touches most shops send. Not from neglect. From having a shop to run.
You did the estimating. You priced the material. That work is sitting in a folder.
Why quotes go quiet
This isn’t a discipline problem.
Nobody sets out to ignore a quote. Here’s what actually happens.
A quote goes out Tuesday. Wednesday a machine goes down. Thursday a customer pulls a delivery in two weeks. Friday you’re on the floor covering for somebody. By the time things settle, that quote is eleven days old and four quotes down the stack — and following up now feels like it needs an explanation.
So it sits. And the customer, who was never a no, just busy, goes with whoever got back to them.
You’re estimating, scheduling, buying material, handling quality, and probably still setting up jobs yourself. Following up on a quote seven days out is the kind of task that only ever happens if something other than a person remembers to do it.
That’s the whole problem. It isn’t strategy. It’s memory.
What we build
Three things. That’s the whole product.
We don’t add a fourth next quarter and re-bill you for it.
An RFQ intake that doesn’t lose anything
Every quote request — from your site, your email, your phone — lands in one place with the part, quantity, material, tolerance, and drawing attached. Not a name and a message. Nothing lives in somebody’s inbox anymore.
Follow-up on the ones you’d still take
You mark which quotes are worth chasing — you know which ones are in the wheelhouse and which ones aren’t. On the ones you pick, the clock starts: day 3, day 7, day 14, day 30, in your voice, without you touching it. The sequence stops the second they reply. The rest stay dead. On purpose.
Shows up in the email you already open
Follow-ups go out in your voice and land like any other shop email. Set filters once — QUOTES, HIGH PRIORITY, whatever you already use. You’re on a machine; you’re already in your inbox. That’s the view. Your folders. Not a second inbox we manage.
The sequence
What happens after you send a quote.
These are real days on a real clock. When they write back, the sequence stops and a ping hits whoever answers — part, quote, their words — so you don’t find it two days later in software.
Quote logged and confirmed
The RFQ lands in one place with the part details attached. The customer gets a confirmation. You get a notification. Nothing is sitting in a shared inbox waiting to be noticed.
First touch
A short note in your voice, asking whether they got the numbers and whether anything needs adjusting. This one catches the quotes that landed in spam or got buried — which is more of them than you’d guess.
While they’re still comparing
Most buyers are still deciding at day seven. This touch puts your capabilities and lead time back in front of them at the moment the shortlist is getting made.
Last touch on this quote
One final, professional close-out. Plenty of jobs get awarded right here — not because the buyer changed their mind, but because you were the shop still in the conversation.
Back in the pool
No answer means no answer for now, not forever. The quote gets tagged and re-enters a slower cycle, so a buyer whose project got pushed a quarter still hears from you when it comes back.
So we’re clear
What we don’t do.
We don’t touch the top of your funnel. Everyone who enters this system already found you and already asked you to quote something. We work on the back half.
If you need the other stuff, there are people who do it well. We’re not them.
- SEO
- Social media management
- Website redesigns
- Lead generation
- Blog posts about the history of CNC
- Monthly reports about impressions
- A new dashboard login you have to babysit
Pricing
What it costs.
Most shops start with last year’s unanswered quotes — only the ones you’d still take. Nothing unless work comes back. When you want it running on every quote going forward, here’s that number.
How the first shops start
Dead quote reactivation
$0 unless work comes back
Send the quotes from last year you’d still take. We work the ones worth reactivating — no build, no monthly, nothing until something comes back.
then $499 / month to run it
Intake, selective follow-up, and status in the email you already use — written and configured around how your shop actually quotes. Two to three weeks from kickoff.
Prefer to start smaller? A $750 Shop Systems Audit gets credited toward the full build.
- Email, phone, and site quotes in one place
- You mark which quotes are worth following
- Day 3 / 7 / 14 / 30 sequence, in your voice
- Filter once into folders you already use — QUOTES, HIGH PRIORITY, etc.
- When they reply, a ping to whoever answers — part, quote, their words
- Optional reply alerts to your phone
- No new login to maintain
For reference: about what one recovered job in the wheelhouse pays for.
Start here
The quotes you’d still take don’t sit.
Send last year’s quotes you’d still take. We’ll come back with a straight read. Nothing unless work comes back. Status will land in the email you already open — not a new login.
Built by somebody who sold machinery and walked shop floors, not a marketing agency. No pitch deck. No proposal. If it isn’t a fit, we’ll say so.
Got it. We’ll come back within two business days.