Done-for-you quote follow-up
Last month’s quotes are still sitting there.
Nobody followed up.
2nd Shift Systems runs automated quote follow-up for CNC and metal fabrication shops.
Money is made on the floor, and lost when quotes go quiet. We’re here to make sure you aren’t trading one for the other.
Your second shift doesn’t go home at five.
Built in 2–3 weeks Nothing for you to maintain 60-day guarantee 5–50 person shops
How it runs
Quote sent
You move the card. That’s the trigger.
Timed follow-up
Day 3, day 7, day 14 — in your voice, without you.
Reply
The sequence stops the moment they answer.
Back to you
Part, quote, and their words land on your phone.
Why quotes go quiet
This isn’t a discipline problem.
You sent 50 quotes last month. How many got a second touch?
A quiet quote wasn’t a no. The customer was busy. They went with whoever got back to them.
You already priced the job and sent the number. That quote sits until someone follows up. But you didn’t open a shop to become a salesman. And the shop comes first.
How the week actually goes
Quote goes out. Numbers are good.
A machine goes down. The floor comes first.
A customer pulls a delivery in. The stack grows.
You’re covering on the floor. Follow-up waits.
Still quiet. Following up now feels like it needs an explanation.
Day 3, day 7, and day 14 go out whether you’re on the floor or not.
What changes
How it runs now. How it runs after.
Same quotes. What happens next is the difference.
Now
- Open quotes buried in email, texts, and Excel
- You chase it when the floor finally quiets down
- No clear stage on what’s still open
- Reply lands somewhere — you find it two days later
After
- Every open quote organized by stage in one place
- We follow up what stays open — in the shop’s voice
- You keep pricing and the relationship
- Reply stops the sequence and lands on your phone
What we build
Three things. That’s the whole product.
We don’t add a fourth next quarter and re-bill you for it.
See every RFQ
However the RFQ arrives — email, phone, or web form — we take it in the same business day. Quoted off a call? Send the note. You enter nothing.
Know where each one stands
Every open quote has a stage — open, quoted, followed up, won, lost. Monday morning you get one email with the numbers: what’s still quiet, what’s past day 7, what came back. Looking is optional.
The follow-up happens
Day 3, day 7, day 14, in your voice, without you touching it. When they reply, it stops — and the reply lands on your phone with the part and the quote. You answer from your own inbox; you never ran the sequence.
Off your plate
We operate it. You keep the shop.
You keep every decision that touches a customer. We handle the part that only happens if something remembers.
- Pricing and estimating decisions
- Customer relationships
- Who you stay close to
- How you quote and run the floor
The sequence
What happens after a quote goes out.
Runs on a real clock. Stops when they reply — part, quote, their words, on your phone.
Quote logged and confirmed
RFQ in one place with part details; customer confirmed; you notified.
First touch
Short note in your voice — catches quotes that landed in spam or got buried.
While they’re still comparing
Capabilities and lead time back in front as the shortlist is getting made.
Last touch on this quote
Final close-out — jobs land here because you were still in the conversation.
So we’re clear
Not another tool on your plate.
We don’t touch the top of your funnel. Everyone who enters this system already found you and already asked you to quote something. We work the back half — after the quote.
- Not AI quoting software
- Not another CRM for you to run
- Not ads or lead gen
- Not SEO
- Not a website redesign
- Not monthly reports about impressions
Ready to get follow-up off your day?
Set up a callPricing
What it costs.
One public path: build the system, then we follow up the work you already quoted.
then $499 / month
About what one recovered job pays for.
Consolidate every open quote, keep stages clear, and we follow up what’s open — written around how your shop actually quotes. Two to three weeks from kickoff.
- Every open quote consolidated in one place
- Stage tracking on all open quotes
- Day 3, day 7, and day 14 sequences written in your voice
- Reply detection — the sequence stops automatically
- Replies routed to whoever answers, with the part and the quote
- Ongoing monitoring and sequence adjustments
Start here
Let’s look at how your RFQs run today.
Tell us a little about the shop. After you submit, we’ll set up a short call — about a 15-minute teardown of how quotes run today — and walk whether a done-for-you follow-up fits.
Built by people who’ve been in machine shops, not marketing agencies. We know what you need and what you don’t. No pitch deck, no proposal. If it isn’t a fit, we’ll say so.
Got it. We’ll reach out to set up a short call — usually within two business days.
Questions
Straight answers.
Who is this for?
Shops that quote work — if a customer sends you a print and asks what it costs, this is built for you. Typically 5 to 50 people, quoting anywhere from a handful of RFQs a week to fifty a month. Machining, fabrication, or both.
Most of our RFQs come by email — does that work?
Yes. At onboarding you add one auto-forward rule (~5 min, once). Every emailed RFQ copies to us. We enter it the same business day. You don’t touch intake again. Anything that arrives after 3pm is in by the next business morning.
Do I have to learn another system?
No. Nothing for you to maintain. Monday morning you get one email with the numbers on open quotes. When a customer replies, the part and the quote land on your phone and you answer from your own inbox like you always have. That’s the whole thing.
Do you replace our estimator?
No. We work after the quote is out — stages on open quotes, and follow up on what’s open.
What happens after I click Set up a call?
You fill a short form. We reach out to schedule a short call and walk how quotes run today (about a 15-minute teardown). If it isn’t a fit, we say so.
What about ITAR or restricted work?
We never need drawings, prints, or technical data. We work from the quote record — customer, part reference, quantity, date sent. If your shop has specific access requirements, we scope them before anything is built.