Quote follow-up systems for job shops
Most shops don’t lose the job at the quote.
They lose it in the silence after.
You quote it. They don’t reply. Nothing happens. We build the follow-up system that runs on its own — so the work you already earned stops going quiet.
Your second shift doesn’t go home at five.
Built in 2–3 weeks Nothing for you to log into 60-day guarantee
Average age of a quote before anyone thinks to follow up — if they follow up at all.
Second touches most shops send. Not from neglect. From having a shop to run.
You did the estimating. You priced the material. That work is sitting in a folder.
Why quotes go quiet
This isn’t a discipline problem.
Nobody sets out to ignore a quote. Here’s what actually happens.
A quote goes out Tuesday. Wednesday a machine goes down. Thursday a customer pulls a delivery in two weeks. Friday you’re on the floor covering for somebody. By the time things settle, that quote is eleven days old and four quotes down the stack — and following up now feels like it needs an explanation.
So it sits. And the customer, who was never a no, just busy, goes with whoever got back to them.
You’re estimating, scheduling, buying material, handling quality, and probably still setting up jobs yourself. Following up on a quote seven days out is the kind of task that only ever happens if something other than a person remembers to do it.
That’s the whole problem. It isn’t strategy. It’s memory.
What we build
Three things. That’s the whole product.
We don’t add a fourth next quarter and re-bill you for it.
An RFQ intake that doesn’t lose anything
Every quote request — from your site, your email, your phone — lands in one place with the part, the quantity, the material, and the date it came in. Nothing lives in somebody’s inbox anymore.
Follow-up that fires whether you remember or not
When a quote goes out, the clock starts. Day 3, day 7, day 14, day 30 — the customer hears from you, in your voice, without you touching it. The sequence stops the second they reply.
A board that shows where every quote stands
Open. Quoted. Followed up. Won. Lost. You can see at a glance how much is sitting in “quoted, no response” — and that number stops being invisible.
The sequence
What happens after you send a quote.
These are real days on a real clock. The sequence stops the moment the customer replies.
Quote logged and confirmed
The RFQ lands in one place with the part details attached. The customer gets a confirmation. You get a notification. Nothing is sitting in a shared inbox waiting to be noticed.
First touch
A short note in your voice, asking whether they got the numbers and whether anything needs adjusting. This one catches the quotes that landed in spam or got buried — which is more of them than you’d guess.
While they’re still comparing
Most buyers are still deciding at day seven. This touch puts your capabilities and lead time back in front of them at the moment the shortlist is getting made.
Last touch on this quote
One final, professional close-out. Plenty of jobs get awarded right here — not because the buyer changed their mind, but because you were the shop still in the conversation.
Back in the pool
No answer means no answer for now, not forever. The quote gets tagged and re-enters a slower cycle, so a buyer whose project got pushed a quarter still hears from you when it comes back.
So we’re clear
What we don’t do.
We don’t touch the top of your funnel. Everyone who enters this system already found you and already asked you to quote something. We work on the back half.
If you need the other stuff, there are people who do it well. We’re not them.
- SEO
- Social media management
- Website redesigns
- Lead generation
- Blog posts about the history of CNC
- Monthly reports about impressions
Pricing
What it costs.
No discovery call required to see this number. It’s the same number for everybody.
then $499 / month to run it
Intake, pipeline, and follow-up sequences written and configured around how your shop actually quotes. Two to three weeks from kickoff.
- RFQ intake form built for your capabilities
- Quote pipeline: open → quoted → followed up → won/lost
- Day 3 / 7 / 14 / 30 follow-up sequence, written in your voice
- Instant notification when a quote comes in
- Reply detection — sequence stops automatically
- Dormant quote reactivation
- Post-job review request
- Ongoing monitoring and sequence adjustments
For reference: about what one recovered job pays for.
Start here
Let’s look at your last month of quotes.
Send us the basics and we’ll come back with a straight read on how much quoted work is sitting unanswered in your shop, and whether there’s enough there to be worth fixing.
No pitch deck. No proposal. If the number is small, we’ll tell you that and you can get back to work.
Got it. We’ll come back to you within two business days.